About TrainEx Support

TrainEx support is always online, 24 hours a day – 6 days a week to help you out. Our friendly and professional support will answer to any question you might have. Even if you don’t know anything about a certain system or how do we proceed the exchanges (E-gold, WebMoney, WesternUnion, etc.) , our support will guide you through, to help you out. We don’t give a dime about, how old are you, where you from, which is your God Belief, how much money you going to transfer or if won’t transfer at all, what is your skin color, but in anyway you going to be treated by our support as the Best Client of our company. We care about our clients more than anything.

Dear Clients & Visitors you are always welcome to make questions to our support.

We would like to notice you, if you contacted our support and no one answers, though he is online, please be patient, the current support might be busy at the moment with another client, as soon as he gets free, he will contact you.

If you don’t know to which support you should refer, then continue reading, the explanation is below.

You can contact e-money to make any exchange of e-cash in systems, WebMoney, E-Gold, E-bullion, Ex-Pay, Liberty Reserve, V-Money, ePassporte, Pecunix, WesternUnion, Money Gram. All Questions that are related to the systems mentioned above will get their answers by asking this support department.

e-Banking is responsible for Bank Wire Transfers and Fethard transfers. You can inquire e-banking department about everything related to those systems. All Questions related to those methods of transfer should be made to e-banking department. The working hours are same as for the e-money department.

e-Assist Support is responsible for every request made for any transfer, be it a bank wire transfer or e-currency exchange. The e-Assist department can process exchanges in real-time with most of the e-currencies (E-Gold, Liberty Reserve, E-Bullion, WebMoney), you can ask, at which stage is your Bank Wire, WesternUnion, Money Gram transfers or any other. Also the e-Assist Department will help you solve any question you might have. You are always welcome to inquire the night support at the working hours listed below.

e-Consult support will help you solve any problems that you might have with the use of our services. e-Consult support accept request for exchange of e-currency, WesternUnion & Money Gram. All the information will proceed to the e-money or e-banking departments accordantly.

Holiday Assist and Holiday Night are always in the mood to help you out! You can find those 2 only on Weekends, you can ask them questions about our Company, Questions that you might have about making an exchange and any other Question that you might have about TrainexService. Fill free to contact the available support at any time you need.